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Remote Access Specialist
A company is looking for an Associate Access Specialist (Remote). Key Responsibilities Answers inbound and outbound calls efficiently, scheduling appointments and addressing customer needs Captures customer information and documents requests for clinic staff and providers Provides information on appointment locations, processes, and parking to customers Required Qualifications High School Diploma or GED 1 year of relevant work experience Basic knowledge of patient scheduling and call center etiquette Understanding of customer service principles and patient satisfaction processes Ability to navigate electronic scheduling systems
A company is looking for an Associate Access Specialist (Remote).
Key Responsibilities
Answers inbound and outbound calls efficiently, scheduling appointments and addressing customer needs
Captures customer information and documents requests for clinic staff and providers
Provides information on appointment locations, processes, and parking to customers
Required Qualifications
High School Diploma or GED
1 year of relevant work experience
Basic knowledge of patient scheduling and call center etiquette
Understanding of customer service principles and patient satisfaction processes
Ability to navigate electronic scheduling systems