Remote Service Scheduling Coordinator
A company is looking for a Remote ServiceTitan Experienced Scheduling Intake CSR.
Key Responsibilities
Oversee day-to-day office operations, including managing service appointments and correspondence
Coordinate and dispatch technicians for service calls, installations, and repairs
Ensure excellent customer service by responding to inquiries and resolving issues promptly
Required Qualifications, Training, and Education
Experience in dispatching within the plumbing, HVAC, or electrical services industry
Proficiency in Google Suite, Slack, and dispatching software such as ServiceTitan
Excellent time management skills with the ability to multitask and prioritize work
Familiarity with plumbing/HVAC/service terminology and processes
High school diploma or equivalent; at least 1 year of relevant experience
A company is looking for a Remote ServiceTitan Experienced Scheduling Intake CSR.
Key Responsibilities
Oversee day-to-day office operations, including managing service appointments and correspondence
Coordinate and dispatch technicians for service calls, installations, and repairs
Ensure excellent customer service by responding to inquiries and resolving issues promptly
Required Qualifications, Training, and Education
Experience in dispatching within the plumbing, HVAC, or electrical services industry
Proficiency in Google Suite, Slack, and dispatching software such as ServiceTitan
Excellent time management skills with the ability to multitask and prioritize work
Familiarity with plumbing/HVAC/service terminology and processes
High school diploma or equivalent; at least 1 year of relevant experience