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Utah Licensed HVAC Scheduling CSR
A company is looking for a Fully Remote HVAC/Plumbing Scheduling Customer Service Representative. Key Responsibilities Oversee day-to-day office operations, including managing service appointments and correspondence Coordinate and dispatch technicians for service calls, installations, and repairs Serve as the primary point of contact for customer inquiries and ensure excellent customer service Required Qualifications Experience in dispatching within the plumbing, HVAC, or electrical service industries is preferred Proficiency in Google Suite, Slack, and dispatching software such as ServiceTitan Excellent time management skills with the ability to multitask and prioritize work Familiarity with plumbing/HVAC/service terminology and processes is beneficial High school diploma or equivalent and at least one year of relevant experience
A company is looking for a Fully Remote HVAC/Plumbing Scheduling Customer Service Representative.
Key Responsibilities
Oversee day-to-day office operations, including managing service appointments and correspondence
Coordinate and dispatch technicians for service calls, installations, and repairs
Serve as the primary point of contact for customer inquiries and ensure excellent customer service
Required Qualifications
Experience in dispatching within the plumbing, HVAC, or electrical service industries is preferred
Proficiency in Google Suite, Slack, and dispatching software such as ServiceTitan
Excellent time management skills with the ability to multitask and prioritize work
Familiarity with plumbing/HVAC/service terminology and processes is beneficial
High school diploma or equivalent and at least one year of relevant experience