Retention Senior Manager

A company is looking for a Retention Sr Manager for the Beauty Business Unit. Key Responsibilities Develop and execute a comprehensive retention strategy for subscription and e-commerce models Leverage customer segmentation to design hyper-personalized campaigns and engagement plans Monitor subscription churn drivers and design proactive initiatives to mitigate risks Required Qualifications Bachelor's degree in Marketing, Business, Data Science, or related fields; Master's degree is a plus Minimum of 7 years of proven experience in customer retention management, focusing on subscription-based business models Demonstrated success in building and optimizing subscription programs to drive customer retention Solid expertise in customer segmentation, lifecycle marketing, and loyalty programs Proven leadership experience managing cross-functional teams to deliver high-impact retention initiatives

Apr 1, 2025 - 21:34
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Retention Senior Manager
A company is looking for a Retention Sr Manager for the Beauty Business Unit. Key Responsibilities Develop and execute a comprehensive retention strategy for subscription and e-commerce models Leverage customer segmentation to design hyper-personalized campaigns and engagement plans Monitor subscription churn drivers and design proactive initiatives to mitigate risks Required Qualifications Bachelor's degree in Marketing, Business, Data Science, or related fields; Master's degree is a plus Minimum of 7 years of proven experience in customer retention management, focusing on subscription-based business models Demonstrated success in building and optimizing subscription programs to drive customer retention Solid expertise in customer segmentation, lifecycle marketing, and loyalty programs Proven leadership experience managing cross-functional teams to deliver high-impact retention initiatives