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Senior Account Program Manager
A company is looking for a Senior Account Program Manager. Key Responsibilities Lead the capture, definition, and continuous improvement of reporting requirements aligned with client objectives Oversee the quality and timely delivery of program status reports and key performance dashboards Manage regular and ad-hoc reporting deliverables, ensuring outputs meet client expectations and align with SLAs and KPIs Required Qualifications 3+ years of relevant experience in reporting, analytics, or client-facing operations Bachelor's degree in Business, Analytics, or a related field Strong experience with reporting tools and data visualization platforms Proven ability to manage client expectations and drive customer satisfaction Experience with CRM systems and customer data analysis
A company is looking for a Senior Account Program Manager.
Key Responsibilities
Lead the capture, definition, and continuous improvement of reporting requirements aligned with client objectives
Oversee the quality and timely delivery of program status reports and key performance dashboards
Manage regular and ad-hoc reporting deliverables, ensuring outputs meet client expectations and align with SLAs and KPIs
Required Qualifications
3+ years of relevant experience in reporting, analytics, or client-facing operations
Bachelor's degree in Business, Analytics, or a related field
Strong experience with reporting tools and data visualization platforms
Proven ability to manage client expectations and drive customer satisfaction
Experience with CRM systems and customer data analysis