Senior Client Account Manager

A company is looking for a Sr. Client Account Manager (Remote). Key Responsibilities Manage business-to-business client relationships in a loan servicing environment, ensuring high levels of client satisfaction Analyze client needs and prepare monthly business reviews to assess performance against contractual obligations Coordinate with internal teams on process improvements and client-related projects while addressing client concerns promptly Required Qualifications Typically requires 8+ years in progressive servicing/Mortgage Servicing, subservicing roles 5+ years of client relations experience Industry knowledge and Black Knight system experience In-depth understanding of company and client requirements Experience with planning and managing large-scale processes and projects

Mar 27, 2025 - 16:22

A company is looking for a Sr. Client Account Manager (Remote). Key Responsibilities Manage business-to-business client relationships in a loan servicing environment, ensuring high levels of client satisfaction Analyze client needs and prepare monthly business reviews to assess performance against contractual obligations Coordinate with internal teams on process improvements and client-related projects while addressing client concerns promptly Required Qualifications Typically requires 8+ years in progressive servicing/Mortgage Servicing, subservicing roles 5+ years of client relations experience Industry knowledge and Black Knight system experience In-depth understanding of company and client requirements Experience with planning and managing large-scale processes and projects