Senior Director of Customer Advocacy

A company is looking for a Senior Director of Customer Advocacy. Key Responsibilities Develop and execute a comprehensive customer advocacy strategy aligned with company goals Build strong relationships with key customers and gather feedback to enhance brand positioning Define key performance indicators (KPIs) for advocacy programs and track their performance Required Qualifications Bachelor's degree in Marketing, Communications, Business Administration, or a related field; MBA is a plus 10+ years of experience in customer advocacy, public relations, or corporate communications in the technology or SaaS industry Proven track record of developing successful advocacy programs that drive business growth Experience in B2B SaaS or technology companies Familiarity with tools for managing advocacy programs (e.g., Salesforce, HubSpot)

Apr 11, 2025 - 23:21

A company is looking for a Senior Director of Customer Advocacy. Key Responsibilities Develop and execute a comprehensive customer advocacy strategy aligned with company goals Build strong relationships with key customers and gather feedback to enhance brand positioning Define key performance indicators (KPIs) for advocacy programs and track their performance Required Qualifications Bachelor's degree in Marketing, Communications, Business Administration, or a related field; MBA is a plus 10+ years of experience in customer advocacy, public relations, or corporate communications in the technology or SaaS industry Proven track record of developing successful advocacy programs that drive business growth Experience in B2B SaaS or technology companies Familiarity with tools for managing advocacy programs (e.g., Salesforce, HubSpot)