Senior Manager, Digital Programs

A company is looking for a Senior Manager, Digital and Scale Programs. Key Responsibilities Oversee the full lifecycle of digital and scale programs, ensuring effective execution and alignment with business goals Design and implement AI-powered programs to enhance customer success through automation and community-driven models Recruit, develop, and manage a high-performing team focused on impactful digital and scale programs Required Qualifications 7+ years of experience in program management, product management, project management, customer success, or a related field, or equivalent experience 1+ years of post-sales people leadership experience in managing digital & scaled customer programs in a B2B SaaS environment Knowledge and expertise in customer engagement and communication platforms aligned with Digital and Scale program execution Experience with analytics tools such as PowerBI and Azure Analytics Services for data-driven decision-making

Apr 2, 2025 - 22:47

A company is looking for a Senior Manager, Digital and Scale Programs. Key Responsibilities Oversee the full lifecycle of digital and scale programs, ensuring effective execution and alignment with business goals Design and implement AI-powered programs to enhance customer success through automation and community-driven models Recruit, develop, and manage a high-performing team focused on impactful digital and scale programs Required Qualifications 7+ years of experience in program management, product management, project management, customer success, or a related field, or equivalent experience 1+ years of post-sales people leadership experience in managing digital & scaled customer programs in a B2B SaaS environment Knowledge and expertise in customer engagement and communication platforms aligned with Digital and Scale program execution Experience with analytics tools such as PowerBI and Azure Analytics Services for data-driven decision-making