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Senior SAP Delivery Manager
A company is looking for a Senior SAP Service Delivery Manager. Key Responsibilities Manage customer satisfaction, service quality, and relationships across multiple organizational levels Oversee application support, project management, and resource coordination for managed services accounts Lead continuous improvement initiatives and conduct monthly service reviews and account planning Required Qualifications 12+ years of IT experience 7+ years of SAP and/or ERP support experience 5+ years in AMS Service Delivery, Account Management, or Project Management Bachelor's or Master's Degree in Computer Science, Information Systems, or Project Management Bilingual and authorized to work in the United States
A company is looking for a Senior SAP Service Delivery Manager.
Key Responsibilities
Manage customer satisfaction, service quality, and relationships across multiple organizational levels
Oversee application support, project management, and resource coordination for managed services accounts
Lead continuous improvement initiatives and conduct monthly service reviews and account planning
Required Qualifications
12+ years of IT experience
7+ years of SAP and/or ERP support experience
5+ years in AMS Service Delivery, Account Management, or Project Management
Bachelor's or Master's Degree in Computer Science, Information Systems, or Project Management
Bilingual and authorized to work in the United States