Spanish Senior Account Specialist
A company is looking for a Spanish Third Shift Senior Account Specialist. Key Responsibilities Handle complex customer service inquiries and issues via telephone, digital, or chat channels Navigate computerized systems for responding to customer questions and troubleshooting Manage and escalate customer-impacting issues to management as necessary Required Qualifications High School Diploma or GED 1+ years of customer service experience Bilingual in Spanish Ability to operate office equipment such as computers and telephones Must be authorized to work in the United States on a full-time basis
