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Support Specialist Tier I
A company is looking for a Support Specialist Tier I (Remote). Key Responsibilities Respond to incoming customer requests via phone, email, and chat Troubleshoot and resolve customer issues using various resources Maintain technical expertise and track escalated issues to ensure resolution Required Qualifications High School Diploma or equivalent Excellent computer skills Strong customer service orientation Ability to make quick, sound judgments Excellent organizational and multi-tasking skills
A company is looking for a Support Specialist Tier I (Remote).
Key Responsibilities
Respond to incoming customer requests via phone, email, and chat
Troubleshoot and resolve customer issues using various resources
Maintain technical expertise and track escalated issues to ensure resolution
Required Qualifications
High School Diploma or equivalent
Excellent computer skills
Strong customer service orientation
Ability to make quick, sound judgments
Excellent organizational and multi-tasking skills