Welcome Call Specialist

A company is looking for a Welcome Call Specialist to ensure a positive experience for clients enrolled in their debt settlement program. Key Responsibilities Conduct warm welcome calls to newly enrolled clients to explain program details and benefits Build trusting relationships with clients and address their questions and concerns with empathy Document client interactions and collaborate with internal teams to enhance the client experience Required Qualifications High School Diploma 1+ years of experience in customer service, sales, or a client-facing role, preferably in financial services Experience in phone-based client support or sales calls is highly preferred Proficient with Microsoft Office Suite or related software Bilingual candidates are encouraged to apply

Apr 4, 2025 - 17:05

A company is looking for a Welcome Call Specialist to ensure a positive experience for clients enrolled in their debt settlement program. Key Responsibilities Conduct warm welcome calls to newly enrolled clients to explain program details and benefits Build trusting relationships with clients and address their questions and concerns with empathy Document client interactions and collaborate with internal teams to enhance the client experience Required Qualifications High School Diploma 1+ years of experience in customer service, sales, or a client-facing role, preferably in financial services Experience in phone-based client support or sales calls is highly preferred Proficient with Microsoft Office Suite or related software Bilingual candidates are encouraged to apply