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Bilingual Customer Service Agent (NV)
A company is looking for a Bilingual Licensed Customer Service Agent. Key Responsibilities Interact with current policyholders via phone, email, and chat Contact customers' banks/mortgage to obtain additional details Create/update policies for customers and educate them on coverages Required Qualifications Active Property & Casualty (P&C) or Personal Lines insurance license Bilingual (Spanish speaking) preferred Experience in a call center or high incoming call volume environment Ability to work in a fast-paced environment with limited structure Proficient in Google suite or similar tools
A company is looking for a Bilingual Licensed Customer Service Agent.
Key Responsibilities
Interact with current policyholders via phone, email, and chat
Contact customers' banks/mortgage to obtain additional details
Create/update policies for customers and educate them on coverages
Required Qualifications
Active Property & Casualty (P&C) or Personal Lines insurance license
Bilingual (Spanish speaking) preferred
Experience in a call center or high incoming call volume environment
Ability to work in a fast-paced environment with limited structure
Proficient in Google suite or similar tools