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Claim Settlement Supervisor
A company is looking for a Claim Settlement Supervisor to oversee claims processing and staff training. Key Responsibilities Manage and resolve claim issues while training and coaching staff Ensure adequate staffing and monitor claim system efficiency Audit claim processes and validate decisions made by technicians Required Qualifications Three years of customer service or claims resolution experience Thorough understanding of claim programs and service agreements Proficient in Microsoft Office Suite, including Excel and PowerPoint Ability to effectively transfer knowledge to team members Exhibit excellent time and productivity management
A company is looking for a Claim Settlement Supervisor to oversee claims processing and staff training.
Key Responsibilities
Manage and resolve claim issues while training and coaching staff
Ensure adequate staffing and monitor claim system efficiency
Audit claim processes and validate decisions made by technicians
Required Qualifications
Three years of customer service or claims resolution experience
Thorough understanding of claim programs and service agreements
Proficient in Microsoft Office Suite, including Excel and PowerPoint
Ability to effectively transfer knowledge to team members
Exhibit excellent time and productivity management