Computer Client Support Analyst

A company is looking for a Computer Client Support Analyst. Key Responsibilities Provide remote support for Microsoft Intune and MS Authenticator, including iOS device activation and troubleshooting Create and assign incident tickets based on priority and ensure completion of service requests Foster teamwork and communication within the team and maintain documentation of service requests Required Qualifications High School Diploma or equivalent 1 year of IT service/help desk operations experience Standard knowledge of Microsoft Office Suite and Windows operating systems Experience with Avanti Intune and mobile phone activations Ability to adhere to established processes and guidelines

Apr 1, 2025 - 23:27

A company is looking for a Computer Client Support Analyst. Key Responsibilities Provide remote support for Microsoft Intune and MS Authenticator, including iOS device activation and troubleshooting Create and assign incident tickets based on priority and ensure completion of service requests Foster teamwork and communication within the team and maintain documentation of service requests Required Qualifications High School Diploma or equivalent 1 year of IT service/help desk operations experience Standard knowledge of Microsoft Office Suite and Windows operating systems Experience with Avanti Intune and mobile phone activations Ability to adhere to established processes and guidelines