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Custody Support Associate
A company is looking for a Custody Support Associate to provide exceptional client support for bitcoin financial services. Key Responsibilities Manage client support issues and triage requests across multiple channels Assist with client onboarding and provide technical hardware wallet support Collaborate with various teams to improve client support protocols and tools Required Qualifications 2+ years of experience in financial services or customer support Strong understanding of bitcoin terminology, private keys, and multisig Computer literacy with the ability to learn new software Ability to work independently and make quick decisions autonomously Willingness to work a non-traditional Tuesday-Saturday schedule
A company is looking for a Custody Support Associate to provide exceptional client support for bitcoin financial services.
Key Responsibilities
Manage client support issues and triage requests across multiple channels
Assist with client onboarding and provide technical hardware wallet support
Collaborate with various teams to improve client support protocols and tools
Required Qualifications
2+ years of experience in financial services or customer support
Strong understanding of bitcoin terminology, private keys, and multisig
Computer literacy with the ability to learn new software
Ability to work independently and make quick decisions autonomously
Willingness to work a non-traditional Tuesday-Saturday schedule