Lead IT Analyst

A company is looking for a Lead IT Analyst to manage a team of IT Analysts while overseeing IT support and infrastructure. Key Responsibilities Oversee IT support and manage incoming IT tickets, ensuring timely resolution Lead and mentor a team of IT Analysts, balancing day-to-day support with long-term initiatives Manage IT asset inventory, software licenses, and vendor negotiations Required Qualifications 7+ years of IT operations experience with team management Experience supporting a remote or hybrid workforce in a US-based company Strong technical knowledge of Windows, macOS, and cloud-based tools Hands-on experience with IT ticketing systems and hardware procurement Certifications such as ITIL, CompTIA, or Microsoft are a plus

Mar 31, 2025 - 14:37

A company is looking for a Lead IT Analyst to manage a team of IT Analysts while overseeing IT support and infrastructure. Key Responsibilities Oversee IT support and manage incoming IT tickets, ensuring timely resolution Lead and mentor a team of IT Analysts, balancing day-to-day support with long-term initiatives Manage IT asset inventory, software licenses, and vendor negotiations Required Qualifications 7+ years of IT operations experience with team management Experience supporting a remote or hybrid workforce in a US-based company Strong technical knowledge of Windows, macOS, and cloud-based tools Hands-on experience with IT ticketing systems and hardware procurement Certifications such as ITIL, CompTIA, or Microsoft are a plus