Medical Records Retrieval Agent

A company is looking for a Communication Center Representative to assist in medical chart retrieval and provide telephonic support. Key Responsibilities Contact provider offices to request copies of medical records Identify and coordinate the retrieval method and schedule with provider offices Enter and maintain records into the in-house computer application to document and track record retrievals Required Qualifications Previous call center sales or collections experience, preferably in a healthcare environment Knowledge and experience in accurate data entry and office procedures Understanding of HIPAA regulations High School diploma or equivalency required Must provide own computer equipment and have reliable high-speed internet

May 15, 2025 - 23:36

A company is looking for a Communication Center Representative to assist in medical chart retrieval and provide telephonic support. Key Responsibilities Contact provider offices to request copies of medical records Identify and coordinate the retrieval method and schedule with provider offices Enter and maintain records into the in-house computer application to document and track record retrievals Required Qualifications Previous call center sales or collections experience, preferably in a healthcare environment Knowledge and experience in accurate data entry and office procedures Understanding of HIPAA regulations High School diploma or equivalency required Must provide own computer equipment and have reliable high-speed internet