Nevada Licensed Scheduling CSR
A company is looking for a PST Remote Scheduling CSR with HVAC/Plumbing experience.
Key Responsibilities
Oversee day-to-day office operations, including managing service appointments and correspondence
Coordinate and dispatch technicians for service calls, installations, and repairs
Ensure excellent customer service by addressing inquiries and resolving issues promptly
Required Qualifications, Training, and Education
Experience in dispatching within the plumbing, HVAC, or electrical service industries
Proficiency in Google Suite, Slack, and dispatching software like ServiceTitan
Excellent time management and multitasking abilities
Familiarity with plumbing/HVAC/service terminology and processes
High school diploma or equivalent; at least one year of relevant experience
A company is looking for a PST Remote Scheduling CSR with HVAC/Plumbing experience.
Key Responsibilities
Oversee day-to-day office operations, including managing service appointments and correspondence
Coordinate and dispatch technicians for service calls, installations, and repairs
Ensure excellent customer service by addressing inquiries and resolving issues promptly
Required Qualifications, Training, and Education
Experience in dispatching within the plumbing, HVAC, or electrical service industries
Proficiency in Google Suite, Slack, and dispatching software like ServiceTitan
Excellent time management and multitasking abilities
Familiarity with plumbing/HVAC/service terminology and processes
High school diploma or equivalent; at least one year of relevant experience