Peer to Peer Appeals Coordinator
A company is looking for a Coordinator, P2P Appeals to manage payer communications and support various departmental functions.
Key Responsibilities
Schedule and conduct Peer to Peer calls with medical directors and manage follow-ups on pending cases
Document information from payer calls and update account statuses in multiple databases
Provide support for case entry, Peer to Peer processes, and appeals as needed
Required Qualifications
High School Diploma or equivalent required; Bachelor's degree preferred
Call center experience preferred
Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
Prior experience with hospital EMRs and Payer Portals preferred
Proficiency in MS Word and Excel, with accurate keyboard skills (minimum 30 wpm)
A company is looking for a Coordinator, P2P Appeals to manage payer communications and support various departmental functions.
Key Responsibilities
Schedule and conduct Peer to Peer calls with medical directors and manage follow-ups on pending cases
Document information from payer calls and update account statuses in multiple databases
Provide support for case entry, Peer to Peer processes, and appeals as needed
Required Qualifications
High School Diploma or equivalent required; Bachelor's degree preferred
Call center experience preferred
Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
Prior experience with hospital EMRs and Payer Portals preferred
Proficiency in MS Word and Excel, with accurate keyboard skills (minimum 30 wpm)