Patient Communications Specialist

A company is looking for a Patient Communications Representative responsible for customer service activities related to patient accounts receivables. Key Responsibilities Communicate with patients to discuss repayment of medical debt and establish payment arrangements Profile patients, update financial information, and resolve account-related issues Ensure compliance with federal and state regulations while maintaining accurate documentation of all interactions Required Qualifications, Training, and Education High School diploma or equivalent Minimum of six months' experience in a call center environment preferred PC experience in a Windows environment with basic keyboarding skills Previous sales or customer service experience Willingness to maintain continuing education and training in industry career development

Mar 26, 2025 - 19:37

A company is looking for a Patient Communications Representative responsible for customer service activities related to patient accounts receivables. Key Responsibilities Communicate with patients to discuss repayment of medical debt and establish payment arrangements Profile patients, update financial information, and resolve account-related issues Ensure compliance with federal and state regulations while maintaining accurate documentation of all interactions Required Qualifications, Training, and Education High School diploma or equivalent Minimum of six months' experience in a call center environment preferred PC experience in a Windows environment with basic keyboarding skills Previous sales or customer service experience Willingness to maintain continuing education and training in industry career development