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Practice Support Specialist
A company is looking for a Practice Support Specialist (Temporary). Key Responsibilities Answer incoming phone calls and respond to patient inquiries and support requests Manage customer-service related electronic tickets and follow up with patients regarding resolutions Assist patients with scheduling and rescheduling appointments Required Qualifications High School diploma or GED required; Associate degree strongly preferred 1-2 years of experience in a customer service or call center role Tech-savvy and able to work among multiple software and web-based applications Ability to work in a HIPAA-compliant manner with sensitive data Previous experience in a medical office environment is a plus
A company is looking for a Practice Support Specialist (Temporary).
Key Responsibilities
Answer incoming phone calls and respond to patient inquiries and support requests
Manage customer-service related electronic tickets and follow up with patients regarding resolutions
Assist patients with scheduling and rescheduling appointments
Required Qualifications
High School diploma or GED required; Associate degree strongly preferred
1-2 years of experience in a customer service or call center role
Tech-savvy and able to work among multiple software and web-based applications
Ability to work in a HIPAA-compliant manner with sensitive data
Previous experience in a medical office environment is a plus