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Remote Call Center Consultant
A company is looking for an Associate Support Call Center Consultant to provide support to healthcare providers using their EHR platform. Key Responsibilities Provide phone, email, and chat support to EHR community users Teach doctors and staff how to effectively use the platform Document customer interactions in the Salesforce CRM system Required Qualifications Ability to work remotely and flexible hours (11:00am-8:00pm EST) Bachelor's degree preferred Previous customer service and call center experience Tech-savvy with troubleshooting skills Passionate about providing excellent customer service
A company is looking for an Associate Support Call Center Consultant to provide support to healthcare providers using their EHR platform.
Key Responsibilities
Provide phone, email, and chat support to EHR community users
Teach doctors and staff how to effectively use the platform
Document customer interactions in the Salesforce CRM system
Required Qualifications
Ability to work remotely and flexible hours (11:00am-8:00pm EST)
Bachelor's degree preferred
Previous customer service and call center experience
Tech-savvy with troubleshooting skills
Passionate about providing excellent customer service