Senior Director of Renewals

A company is looking for a Senior Director, Renewal Management. Key Responsibilities Lead strategy to optimize renewal rates, reduce churn, and identify expansion opportunities Manage and grow a team of Renewal Managers, providing strategic direction and performance accountability Collaborate with cross-functional teams to refine renewals processes and improve forecasting accuracy Required Qualifications 10+ years of experience in renewals or customer success, with at least 5+ years in a leadership role Proven track record of leading high-performing teams and driving strong renewal results SaaS experience within a high-growth, subscription-based business Expertise in forecasting, pipeline management, and contract negotiation Experience working cross-functionally to align on customer strategy and process improvements

Apr 1, 2025 - 21:04

A company is looking for a Senior Director, Renewal Management. Key Responsibilities Lead strategy to optimize renewal rates, reduce churn, and identify expansion opportunities Manage and grow a team of Renewal Managers, providing strategic direction and performance accountability Collaborate with cross-functional teams to refine renewals processes and improve forecasting accuracy Required Qualifications 10+ years of experience in renewals or customer success, with at least 5+ years in a leadership role Proven track record of leading high-performing teams and driving strong renewal results SaaS experience within a high-growth, subscription-based business Expertise in forecasting, pipeline management, and contract negotiation Experience working cross-functionally to align on customer strategy and process improvements