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Senior Support Technician
A company is looking for a Senior Support Technician to provide exceptional technical support to customers. Key Responsibilities Serve as a key point of contact for customer inquiries and troubleshoot technical issues related to Microsoft Business Central and other solutions Provide expert-level support for finance-related system functionalities and assist customers with financial modules and reporting Independently troubleshoot complex system issues and collaborate with internal teams to drive product improvement Required Qualifications 2+ years in a technical support role with Microsoft Business Central Strong accounting knowledge, including payroll and financial reporting Experience troubleshooting ERP systems, particularly finance-related functionalities Proven ability to work independently and resolve issues proactively Experience with ticketing systems and remote troubleshooting tools
A company is looking for a Senior Support Technician to provide exceptional technical support to customers.
Key Responsibilities
Serve as a key point of contact for customer inquiries and troubleshoot technical issues related to Microsoft Business Central and other solutions
Provide expert-level support for finance-related system functionalities and assist customers with financial modules and reporting
Independently troubleshoot complex system issues and collaborate with internal teams to drive product improvement
Required Qualifications
2+ years in a technical support role with Microsoft Business Central
Strong accounting knowledge, including payroll and financial reporting
Experience troubleshooting ERP systems, particularly finance-related functionalities
Proven ability to work independently and resolve issues proactively
Experience with ticketing systems and remote troubleshooting tools