ServiceNow CSM Consultant

A company is looking for a ServiceNow Business Process Consultant, CSM. Key Responsibilities Deliver industry best practice guidance and lead process change aspects of project delivery Collaborate with clients to define CSM business process solutions and identify improvement opportunities Build and manage relationships with client stakeholders to enhance solution adoption and organizational readiness Required Qualifications 5+ years of consulting experience in CSM-related process and platform implementation 5+ years of experience in process definition, mapping, and continuous improvement 3+ years' experience with the ServiceNow platform ServiceNow CSA and CIS-CSM Fundamentals Certifications Extensive experience in process management competencies

Mar 24, 2025 - 20:48

A company is looking for a ServiceNow Business Process Consultant, CSM. Key Responsibilities Deliver industry best practice guidance and lead process change aspects of project delivery Collaborate with clients to define CSM business process solutions and identify improvement opportunities Build and manage relationships with client stakeholders to enhance solution adoption and organizational readiness Required Qualifications 5+ years of consulting experience in CSM-related process and platform implementation 5+ years of experience in process definition, mapping, and continuous improvement 3+ years' experience with the ServiceNow platform ServiceNow CSA and CIS-CSM Fundamentals Certifications Extensive experience in process management competencies