Shared Service Center Manager

A company is looking for a People Experience Service Centre Manager. Key Responsibilities Lead a high-performing SSC team and ensure alignment with organizational policies Oversee key HR operational processes, ensuring accuracy and timeliness in service delivery Identify and implement process improvements to enhance service efficiency and employee experience Required Qualifications Bachelor's or Master's degree in Human Resources, Business Administration, or related field 7-10 years of experience in an HR shared service environment, with 3-5 years in a managerial role Proven track record in leading operational teams within a global environment Deep understanding of HR processes across the employee lifecycle Experience in driving process improvement and automation for enhanced service quality

Apr 1, 2025 - 14:23
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Shared Service Center Manager
A company is looking for a People Experience Service Centre Manager. Key Responsibilities Lead a high-performing SSC team and ensure alignment with organizational policies Oversee key HR operational processes, ensuring accuracy and timeliness in service delivery Identify and implement process improvements to enhance service efficiency and employee experience Required Qualifications Bachelor's or Master's degree in Human Resources, Business Administration, or related field 7-10 years of experience in an HR shared service environment, with 3-5 years in a managerial role Proven track record in leading operational teams within a global environment Deep understanding of HR processes across the employee lifecycle Experience in driving process improvement and automation for enhanced service quality