Shared Service Center Manager
A company is looking for a People Experience Service Centre Manager.
Key Responsibilities
Lead a high-performing SSC team and ensure alignment with organizational policies
Oversee key HR operational processes, ensuring accuracy and timeliness in service delivery
Identify and implement process improvements to enhance service efficiency and employee experience
Required Qualifications
Bachelor's or Master's degree in Human Resources, Business Administration, or related field
7-10 years of experience in an HR shared service environment, with 3-5 years in a managerial role
Proven track record in leading operational teams within a global environment
Deep understanding of HR processes across the employee lifecycle
Experience in driving process improvement and automation for enhanced service quality
A company is looking for a People Experience Service Centre Manager.
Key Responsibilities
Lead a high-performing SSC team and ensure alignment with organizational policies
Oversee key HR operational processes, ensuring accuracy and timeliness in service delivery
Identify and implement process improvements to enhance service efficiency and employee experience
Required Qualifications
Bachelor's or Master's degree in Human Resources, Business Administration, or related field
7-10 years of experience in an HR shared service environment, with 3-5 years in a managerial role
Proven track record in leading operational teams within a global environment
Deep understanding of HR processes across the employee lifecycle
Experience in driving process improvement and automation for enhanced service quality