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Upgrade Analyst
A company is looking for an Upgrade Analyst to support the Nurse Product Sustaining Team with technical patching, licensing, and sustaining Care Solutions products. Key Responsibilities Remotely manage, upgrade, and sustain Care Solutions applications and systems Assist a cross-functional team in resolving technical issues throughout the service process Ensure compliance with documentation and escalation processes for service events on production customer systems Required Qualifications 1-3 years of professional experience in healthcare, construction, or IT Bachelor's or associate degree in computer science or related field preferred Advanced understanding of Microsoft Windows platforms and MSSQL Detailed knowledge of network protocols and architectures Experience in Windows Server OS management and VoIP technologies
A company is looking for an Upgrade Analyst to support the Nurse Product Sustaining Team with technical patching, licensing, and sustaining Care Solutions products.
Key Responsibilities
Remotely manage, upgrade, and sustain Care Solutions applications and systems
Assist a cross-functional team in resolving technical issues throughout the service process
Ensure compliance with documentation and escalation processes for service events on production customer systems
Required Qualifications
1-3 years of professional experience in healthcare, construction, or IT
Bachelor's or associate degree in computer science or related field preferred
Advanced understanding of Microsoft Windows platforms and MSSQL
Detailed knowledge of network protocols and architectures
Experience in Windows Server OS management and VoIP technologies