Legal Intake Specialist

A company is looking for a Virtual Legal Intake Specialist (Call Center). Key Responsibilities Provide exceptional customer service through detailed call handling, scheduling appointments, and answering FAQs Handle approximately 90-120 calls per day for various law firms, ensuring each call is unique and addressed appropriately Collaborate with team members via chat to maintain a supportive work environment Required Qualifications 1-3 years of customer service or telephone experience preferred Must reside in AZ, NV, PA, TX, or UT Typing speed of at least 45 WPM Access to a quiet home office and a wired Ethernet connection with a static IP address Availability to work an 8-hour shift between 5am-5pm PST, Monday-Friday

Mar 27, 2025 - 19:51

A company is looking for a Virtual Legal Intake Specialist (Call Center). Key Responsibilities Provide exceptional customer service through detailed call handling, scheduling appointments, and answering FAQs Handle approximately 90-120 calls per day for various law firms, ensuring each call is unique and addressed appropriately Collaborate with team members via chat to maintain a supportive work environment Required Qualifications 1-3 years of customer service or telephone experience preferred Must reside in AZ, NV, PA, TX, or UT Typing speed of at least 45 WPM Access to a quiet home office and a wired Ethernet connection with a static IP address Availability to work an 8-hour shift between 5am-5pm PST, Monday-Friday