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Monitoring Engineer
A company is looking for a Monitoring Engineer to provide managed services support and administration. Key Responsibilities Provide remote managed services support and administration Work directly with clients to determine project requirements and communicate project status Identify and resolve incidents related to managed services and ensure documentation is complete Required Qualifications Associate degree in Information Technology or related discipline, or equivalent experience 2+ years of experience in a multi-tenant or MSP monitoring platform Experience troubleshooting alerts and working with vendors on trouble tickets Familiarity with monitoring tools and general understanding of network protocols Proficiency in operating systems and knowledge of cloud computing platforms is a plus
A company is looking for a Monitoring Engineer to provide managed services support and administration.
Key Responsibilities
Provide remote managed services support and administration
Work directly with clients to determine project requirements and communicate project status
Identify and resolve incidents related to managed services and ensure documentation is complete
Required Qualifications
Associate degree in Information Technology or related discipline, or equivalent experience
2+ years of experience in a multi-tenant or MSP monitoring platform
Experience troubleshooting alerts and working with vendors on trouble tickets
Familiarity with monitoring tools and general understanding of network protocols
Proficiency in operating systems and knowledge of cloud computing platforms is a plus