Remote Member Care Advocate

A company is looking for a Member Care Advocate (Remote). Key Responsibilities Field inbound member calls and serve as a representative of the company's healthcare mission Assist members in understanding their benefits, coverage, and out-of-pocket costs Communicate with patients and providers regarding inquiries related to insurance claims and benefits Required Qualifications 5+ years of healthcare customer service experience within an insurance environment 1+ year of experience working in a remote environment Strong knowledge of health plans, including the ability to explain deductibles and EOBs Ability to demonstrate empathy and a commitment to improving patient lives Availability to work a flexible schedule, including weekends

Mar 29, 2025 - 01:03

A company is looking for a Member Care Advocate (Remote). Key Responsibilities Field inbound member calls and serve as a representative of the company's healthcare mission Assist members in understanding their benefits, coverage, and out-of-pocket costs Communicate with patients and providers regarding inquiries related to insurance claims and benefits Required Qualifications 5+ years of healthcare customer service experience within an insurance environment 1+ year of experience working in a remote environment Strong knowledge of health plans, including the ability to explain deductibles and EOBs Ability to demonstrate empathy and a commitment to improving patient lives Availability to work a flexible schedule, including weekends