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Senior Manager, Support Operations
A company is looking for a Sr. Manager, Support Operations to manage the HR Payroll support team and enhance support operations. Key Responsibilities Manage staffing levels and training to meet support standards for a global customer base Communicate and enforce support policies and processes with stakeholders Participate in projects to address operational and administrative concerns Required Qualifications Experience managing a global team Experience in resolving customer issues and managing critical business situations Experience with conflict resolution and troubleshooting Experience with software or technology related to business applications
A company is looking for a Sr. Manager, Support Operations to manage the HR Payroll support team and enhance support operations.
Key Responsibilities
Manage staffing levels and training to meet support standards for a global customer base
Communicate and enforce support policies and processes with stakeholders
Participate in projects to address operational and administrative concerns
Required Qualifications
Experience managing a global team
Experience in resolving customer issues and managing critical business situations
Experience with conflict resolution and troubleshooting
Experience with software or technology related to business applications