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Warranty Claims Adjuster
A company is looking for a Warranty Claims Adjuster. Key Responsibilities Handle inbound phone claims and manage daily call volume in a call center environment Probe and troubleshoot mechanical breakdown claims to determine approval eligibility based on service contract terms Document all interactions and claim-related information in the database system Required Qualifications Experience in a call center or customer service environment Knowledge of automotive repair processes and standards Familiarity with extended service contracts and warranty programs Ability to work collaboratively with various departments and stakeholders Proficient in using database systems for documentation and information retrieval
A company is looking for a Warranty Claims Adjuster.
Key Responsibilities
Handle inbound phone claims and manage daily call volume in a call center environment
Probe and troubleshoot mechanical breakdown claims to determine approval eligibility based on service contract terms
Document all interactions and claim-related information in the database system
Required Qualifications
Experience in a call center or customer service environment
Knowledge of automotive repair processes and standards
Familiarity with extended service contracts and warranty programs
Ability to work collaboratively with various departments and stakeholders
Proficient in using database systems for documentation and information retrieval