Client Service Delivery Manager

A company is looking for a Manager, Client Service Delivery. Key Responsibilities Lead and manage the Client Service Delivery team, ensuring operational support and high client satisfaction Develop business plans and implement policies to support business objectives and improve service delivery Act as the primary point of contact for credit unions, managing relationships and resolving operational issues Required Qualifications Bachelor's Degree in a related field or equivalent combination of education and experience Eight years of experience in the financial services industry with payment card products and client relations Three years of management or leadership experience in the financial services sector Thorough knowledge of operational processing is required Understanding of project management best practices and six sigma methodologies is preferred

Mar 31, 2025 - 20:56

A company is looking for a Manager, Client Service Delivery. Key Responsibilities Lead and manage the Client Service Delivery team, ensuring operational support and high client satisfaction Develop business plans and implement policies to support business objectives and improve service delivery Act as the primary point of contact for credit unions, managing relationships and resolving operational issues Required Qualifications Bachelor's Degree in a related field or equivalent combination of education and experience Eight years of experience in the financial services industry with payment card products and client relations Three years of management or leadership experience in the financial services sector Thorough knowledge of operational processing is required Understanding of project management best practices and six sigma methodologies is preferred