Pharmacy Member Advocate

A company is looking for a Member Advocate to join their remote operations team. Key Responsibilities Receive and respond to inbound calls from members regarding their pharmacy benefits Establish and maintain relationships with members to ensure their needs are met promptly and professionally Provide information and resolve issues to enhance the customer experience Required Qualifications, Training, and Education High school diploma, GED, or equivalent required; some college preferred Minimum of 1 year experience in a high-volume contact center environment Certified Pharmacy Technician preferred but not required Bi-lingual Spanish is preferred but not required 1+ years of Pharmacy and/or Health Care experience is preferred

Mar 24, 2025 - 22:31

A company is looking for a Member Advocate to join their remote operations team. Key Responsibilities Receive and respond to inbound calls from members regarding their pharmacy benefits Establish and maintain relationships with members to ensure their needs are met promptly and professionally Provide information and resolve issues to enhance the customer experience Required Qualifications, Training, and Education High school diploma, GED, or equivalent required; some college preferred Minimum of 1 year experience in a high-volume contact center environment Certified Pharmacy Technician preferred but not required Bi-lingual Spanish is preferred but not required 1+ years of Pharmacy and/or Health Care experience is preferred