SMB Customer Accounts Representative
A company is looking for a Representative 2, SMB Customer Accounts. Key Responsibilities Support customer retention and growth through sales and problem resolution Conduct account reviews and maintain regular contact with SMB customers Prepare sales documentation and collaborate with internal teams for customer solutions Required Qualifications High School Diploma or GED 2-5 years of relevant work experience Ability to work flexible hours, including nights and weekends Knowledge of billing systems and sales processes Experience in solution-based selling and account management
