Wedding Trade Concierge

A company is looking for a Wedding Trade Concierge to provide exceptional service to wedding professionals and their clients. Key Responsibilities Build long-term relationships with wedding trade professionals to increase customer engagement with Minted Serve as a customer advocate and brand ambassador, hosting consultations and handling email communications Document customer interactions in CRM and identify opportunities for improving the customer experience Required Qualifications 2+ years of customer service experience, preferably with a premium brand A Bachelor's degree or equivalent work experience Experience with Salesforce or other CRM software is a plus Strong relationship-building skills and a passion for weddings and wedding planning Technological proficiency, with familiarity in eCommerce preferred

Mar 31, 2025 - 19:39

A company is looking for a Wedding Trade Concierge to provide exceptional service to wedding professionals and their clients. Key Responsibilities Build long-term relationships with wedding trade professionals to increase customer engagement with Minted Serve as a customer advocate and brand ambassador, hosting consultations and handling email communications Document customer interactions in CRM and identify opportunities for improving the customer experience Required Qualifications 2+ years of customer service experience, preferably with a premium brand A Bachelor's degree or equivalent work experience Experience with Salesforce or other CRM software is a plus Strong relationship-building skills and a passion for weddings and wedding planning Technological proficiency, with familiarity in eCommerce preferred