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Senior Manager of Customer Operations
A company is looking for a Senior Manager of Customer Operations. Key Responsibilities Lead and develop a cross-functional team focused on customer operations Oversee the customer implementation process to ensure timely and successful launches Drive operational initiatives to improve team efficiency and effectiveness Required Qualifications 7+ years of experience in customer operations, implementation, or technical account management 3+ years of people management experience leading cross-functional teams Proven track record of driving operational excellence in a B2B environment Bachelor's degree or equivalent practical experience Strong understanding of project management methodologies
A company is looking for a Senior Manager of Customer Operations.
Key Responsibilities
Lead and develop a cross-functional team focused on customer operations
Oversee the customer implementation process to ensure timely and successful launches
Drive operational initiatives to improve team efficiency and effectiveness
Required Qualifications
7+ years of experience in customer operations, implementation, or technical account management
3+ years of people management experience leading cross-functional teams
Proven track record of driving operational excellence in a B2B environment
Bachelor's degree or equivalent practical experience
Strong understanding of project management methodologies